Frequently Asked Questions

Below, you’ll find frequently asked questions and answers about ValidSure.io’s email validation services. If you have additional questions, feel free to contact our support team.

Email validation ensures that an email address is active, valid, and able to receive messages.
Email validation helps improve deliverability, protect sender reputation, and save costs by removing invalid addresses.
Our system checks various factors to validate an email, including syntax errors, domain availability, and the existence of the recipient’s inbox. The result will categorize emails as valid or invalid.
Yes. Your data is encrypted and never shared with third parties. We follow strict data protection protocols to keep your information secure.
No, credits do not expire. You can use them at any time, and they remain available in your account until consumed.
Absolutely! We offer a free plan where you get a 150 of credits to try our service without entering payment details.
Our service achieves up to 98% accuracy for detecting valid and invalid emails. However, no service can guarantee 100% accuracy due to certain email servers not supporting real-time verification.
If you exhaust your credits, you can purchase additional credits or upgrade to a larger plan to continue validating emails seamlessly.
Due to the nature of digital services, we do not provide refunds once credits are purchased. However, we’re committed to resolving any issues with the service to ensure your satisfaction.

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Credits never expire